Banking at Smart Live Casino

Minimum Computer Requirements for Smart Live Casino
Playing at Smart Live Casino is easy for most players with most computers. The website is designed for “modern standards compliance” so that most players will be able to play. Additionally, the website works well with almost all browsers. Very few elements of the Smart Live Casino website has elements that are coded for specific browsers so this should not cause a problem. The goal of the website is to improve the site based on accepted standards and modify it to be played on multiple browsers. The website works bets on Internet Explorer. Smart Live Casino recommends that the website be viewed, for best results, on Internet Explorer 6.0 or better, Firefox 1.5 and above, and running Windows XP with the Service Pack 2 installed.

Enabling Cookies
Many players find they have problems accessing the Smart Live Casino website and playing the games. Many times this is because they do not have their cookies enabled. Enabling cookies is really easy and generally will take just a few moments to do. The first step to enabling cookies is to click on the tools icon at the top of the browser. Then, click on “Internet Options.” Next, go to “Privacy” and click on “advanced.” In this section you will need to click on “override automatic cookie handling” and then click on “always allow session cookies”. At this point you click “ok” and return to the Smart Live Casino website so that you can begin playing. Generally, it is recommended that you reboot your computer after enabling cookies so the changes will be updated.
Plugins at Smart Live Casino
Some plugins will need to be installed and run in order to play at Smart Live Casino. Depending on your computer you will need the plugins so that you can see the game screens animation. This is also important for you to have Flash Player installed. If you do not have Flash Player on your computer you can download it for free view the Flash Player website. Also, make sure that your computer has the latest version of Java for best performance. Java is also free and may be downloaded from the Java website.
Non-Loading Pages
Sometimes if you are using a dial up modem with only 56K it will take a while for the pages to load. You should be patient in this situation. If the pages are not loading for any other reason then you will want to check the following items.
Firewall
The firewall could be a problem. If you add www.smartlivecasino.com to your list of trusted sites then your firewall will allow you to access the website and all of its pages. If you do not know how to do this talk with your network administrator or else read the manual that came with your firewall to help you understand better how to let the Super Live Casino website around it.  If your problem is with Norton, MacAfee or AVG then this should help you with your problem.
If you are receiving an “error” message it could be that all you need to do is copy the error and then visit the Microsoft website for additional information on how to fix it. Generally, accessing the following website will help you out tremendously. http://support.microsoft.com/search/?adv=0

Any issues that are directly related to Microsoft can almost always be fixed by visiting the Microsoft website. Additionally, you will want to make sure all of your Active X controls are turned on. If not, click on “tools’ and select “internet options” Then look at the blue bar across the top of your browser and choose “activate/enable Active X.” Many times you can simply right click and active the Active X controls.

It is recommended that Smart Live Casino be viewed on a 500kbps minimum connection. Otherwise, a slower connection may make it take longer to place your chips or load pages. You will see the most problems with the streaming video.

In some situations you may not be able to see the entire screen. If this is the case then you need to change your display preferences. The Smart Live Casino website is viewable on a 800x600 resolution. However, it is optimized at 1024 x 768. You can change your display preferences on your Control Panel by choosing “display preferences” and slide the bar to determine the resolution you want to view Smart Live Casino in.


If you are still having problems viewing Smart Live Casino after trying all of the above then you will need to contact customer service and explain the problem to them. Sometimes customer service will not be able to help you directly and may need to refer you to outside assistance. If this is the case then it is because your particular problem is caused by something that Smart Live Casino cannot help you with. If you do need to contact customer support always have your PC specs close by and a full description of the problem for quicker assistance.

Tracking Betting History
Many players like to track their betting history so they can see how much money they have bet and won while at Smart Live Casino. It is easy to check your betting history by logging into your account. Simply go to My Account Details and then click on Account History. From there, you will be able to see your betting history over a particular time frame. This is a great tool to see how much money you are betting/winning and can also assist you with strategy and the like.

Account Security at Smart Live Casino
Smart Live Casino works hard to ensure that all players’ accounts are kept secure and safe. However, players must take part in this as well by keeping their passwords and PIN secret. This information should never be shared with anyone else and never written down. It is your responsibility to keep your personal information safe and secure. When you finish playing you should always log out to make sure that your session is over. Additionally, when you are using the IVR you must make sure that the PIN facility has been activated. If you leave the PIN lock off then Smart Live Casino cannot accept any liability for losses that might occur to your account should someone use it during this time.

Account Balance and Withdrawal Balance at Smart Live Casino

When you are on your account page at Smart Live Casino you may see a difference between the  Account balance and withdrawal balance. In this case, your account balance is the amount of money that is currently in your account that you can bet with. However, the withdrawal balance is the amount of money in your account that you may withdraw immediately. In your withdrawal balance you will also see the  amount of money that has the pending withdrawals, un-cleared bonus money, and unavailable funds deducted from the total.