Banking at Smart Live Casino

Smart Live Casino and Legal Gambling
Smart Live Casino complies with the Gambling Commission and is license and regulated so it complies with UK bookmaker guidelines. It is legal to gamble at Super Live Casino for everyone who is at least 18 years of age. If it is suspected at any time that a player is not 18 years of age then Super Live Casino may request documentation or close an account. Players from the United States will not be accepted. Other users must ensure that it is legal to gamble within their jurisdiction. Should Super Live Casino determine that a player is playing form an illegal jurisdiction they have the right to request documentation.

Security at Smart Live Casino
Members at Smart Live Casino are given the best security possible. All servers that contain information for Smart Live Casino are protected by codes and are also behind firewalls. In the My Account section where deposits are made the VeriSign TM protects this and ever transmission for deposit transactions are SSL encrypted.

If you forget your password for Smart Live Casino all you need to do is click on the “forgotten password link.” This will provide you with some steps to follow to recover your password. You will be presented with your security question and must answer it correctly to receive a new password to your registered email address. Once you receive the new password you can log in with it and then change it to something you can remember in the My Account section. New passwords may only be received online.

You may also change your password by calling customer service and have your information updated manually. You are not allowed to reset your password except online for security reasons.

Games at Smart Live Casino
The games at Smart Live Casino are tested for fairness extensively. A team of quality assurance engineers check the rules  and payouts regularly to ensure they are followed correctly and all payouts are made correctly. Smart Live Casino adheres to the UK gaming regulations very strictly.

Contacting Customer Support
Should you need to contact customer support for Smart Live Casino you can do so by calling 0800 279 851 0 and contacting support@smartlivecasino.com. Should you need to file a complaint you may email or call and be felt with immediately. Afterwards if the problems is not resolved to your satisfaction you may write to the Head of Customer Service for additional help. The head of customer service is: Matthew White, at Smart TV, 130 Shaftesbury Avenue, London, W1D 5EU. Complaints will receive a receipt and be responded to within seven business days.